Have you ever received an error message that says "We can't display your DNS information because your nameservers aren't managed by us"? This can be frustrating, especially if you're trying to set up a website or make changes to your domain. In this article, we'll explain what DNS is, what nameservers are, and why you might be seeing this error message.
What is DNS?
DNS stands for Domain Name System. It's a system that translates domain names (like google.com) into IP addresses (like 172.217.7.238) that computers can understand. When you type a domain name into your web browser, your computer sends a request to a DNS server to get the IP address of the website you want to visit. Once your computer has the IP address, it can connect to the website's server and download the website's content.
What are nameservers?
Nameservers are the servers that host the DNS records for a domain. When you register a domain, you need to specify which nameservers will host your DNS records. This is usually done through your domain registrar (like GoDaddy or Namecheap). The nameservers you choose will be responsible for translating your domain name into an IP address and directing traffic to the correct server.
Why am I seeing this error message?
If you're seeing the error message "We can't display your DNS information because your nameservers aren't managed by us", it means that the nameservers you've chosen to host your DNS records are not managed by the service you're using to view your DNS information. For example, if you've registered your domain with GoDaddy but are trying to view your DNS information through Namecheap's DNS management tool, you'll see this error message.
How can I fix this error?
To fix this error, you need to use the DNS management tool provided by the service that manages your nameservers. For example, if you've registered your domain with GoDaddy and are using their nameservers, you need to use GoDaddy's DNS management tool to view and make changes to your DNS records. If you're not sure which service is managing your nameservers, you can check your domain registrar's website or contact their customer support for assistance.
Conclusion
Managing DNS can be confusing, but understanding what DNS is and how it works can help you troubleshoot issues like the "We can't display your DNS information because your nameservers aren't managed by us" error message. Remember to use the DNS management tool provided by the service that manages your nameservers, and don't hesitate to reach out to customer support if you need help.
